Cross selling - merchandising of product/services in the internet

A further subrange of the Customer Relationship management is cross selling with the goal of increasing the enterprises customers satisfaction and customer connection by the sale of more each other complementing and from each other differing products and services and to extend the customer relationship . Level9 offers, based on a marketing analysis, most diverse modules to you for the promotion of being a well known enterprise in the www and for the marketing of your products and services in the Internet. We anticipate potential needs of our customers and offer for this commercial solutions. Its recognized that the customer connection with the number of product relations becomes more firmly and therefore cross Selling is purposefully used. A contractual connection has to contain a clearly recognizable use for the customer - on the one hand, that the restrain swell is overcome at all to be received such a contract - on the other hand, in order to fulfill the customer connection function. We help you to find out which customer should be offered further products and/or services and which these are. The way of the selling of the additional achievements has to correspond to the existing relationship with the customer and has to be aligned to continuity.

Factors of success in connecting customers by cross Selling:

The additionally offered achievements must fit the basis achievement and/or supplement these meaningfully.
The additional achievements must correspond to the quality of the basis achievement
The user must regard the additional offer as meaningful and useful.
An increased gross income per customer with continuous fixed costs
Extension of the customers relationships duration
The larger readiness of the customers to pay higher prices in case of „all from one hand“ – offers
Uniquely costs for the enterprises recruitment of the customer and results the collection of the customer data
Channels of distribution of several products can be bundled

If you want to extend your product and/or service we will help you to convert this this on efficient way. Regard also our references

compact informations of eMarketing & Sales by Level9 for download:
eMarketing and Sales by Level9.pdf (German) (454 KB)


For more questions please contact our adress in Berlin.

Case study casino INGO Franzensbad

  • Layout development
  • Developing of the menu structure
  • Integrate of an event calendar
  • Take over of the text
  • multilingual facility
  • and a lot more

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direction of the Lausitzer Technologie Transferstelle